Vacancies

Front Office Manager – Abdij Hotel Rolduc

A leader with a passion for hospitality and team development

As Front Office Manager at Abbey Hotel Rolduc, you are the face of our iconic location and play a key role in creating unforgettable guest experiences. You lead a young and dynamic front office team, coaching, motivating, and training them to elevate their skills. You ensure smooth collaboration with other departments such as housekeeping, sales, and F&B to provide guests with a seamless experience.

Your responsibilities include:

• Leadership & Team Development: Managing, training, and motivating your team to ensure a high level of service. You act as a coach and mentor for a young team.
• Guest Experience: Ensuring a warm welcome, handling check-ins and check-outs, providing information, and resolving inquiries or complaints. Upselling and delivering personal guest experiences are key.
• Operational Management: Daily coordination of the front office, including scheduling, training plans, and staffing. You are the link between the front office, housekeeping, sales, and F&B.
• Administration & Communication: Managing emails, room reservations, and accurately completing checklists. Overseeing daily financial procedures and reporting to management.
• Housing & Facilities: Working closely with housekeeping to monitor room status and perform quality checks to maintain the highest standards.

Your profile:

• A completed MBO (intermediate vocational) education in hospitality or equivalent experience as a Front Office Manager or Supervisor
• Experience in training and motivating young teams; a certified trainer or mentor is a plus
• Knowledge of housekeeping procedures is an advantage
• Excellent communication skills in Dutch and English (German or French is a plus)
• PMS Systems: Experienced in using Property Management Systems and capable of training your team
• Package Management: Skilled in creating and managing guest packages
• Online Travel Agents (OTAs): Experience with managing and optimizing OTA channels
• Administrative Tasks: Familiar with front and back office duties, including reservation management and financial administration (e.g., cash registers)
• Personnel Management: Experience in staff planning, HR, training, coaching, and team development.
• System Integration: Experience with linking various operational systems.
• Proactive, service-oriented, and flexible, with a keen eye for detail.
• Willing to work in shifts and on weekends.

What we offer:

• A challenging position in a unique, historical working environment.
• Opportunities for career growth within an ambitious team.
• Competitive salary in accordance with the Dutch hospitality collective labour agreement (CAO).
• Flexible working hours and a dynamic, close-knit team atmosphere.
• Opportunities to attend training and education to support your professional development.
• Company phone and laptop provided.

Interested? Are you the driven Front Office Manager we’re looking for? Send your CV to our HR department at werken@rolduc.com.

F&B Allround Supervisor Location: Abbey Hotel Rolduc, Kerkrade

Who are we looking for? As an F&B Allround Supervisor at Abbey Hotel Rolduc, you are an energetic and driven leader who enjoys taking charge on the work floor. You ensure that our guests consistently experience exceptional service, while also motivating and developing your team.

Your profile:

• Fluent in Dutch and English (German and/or French is a plus)
• Structured, detail-oriented, and business-minded
• Strong communication skills and a professional appearance
• Passion for gastronomy and the hospitality industry, with an international outlook
• Flexible, proactive, and guest-focused
• Willing to work weekends and holidays
• In possession of a valid driver’s license
• Living in Limburg (preferred)

Your tasks and responsibilities:

• Guide, train, and motivate staff with a strong focus on detail and hospitality
• Conduct progress evaluations and support the development of the F&B team
• Prepare, execute, and complete daily tasks based on banquet event orders and restaurant schedules
• Ensure service quality using structured checklists
• Responsible for all HACCP-related tasks (excluding the kitchen)
• Manage dinners, parties, seminars, and conferences ranging from 2 to 400 guests

What do we offer?

• A competitive salary based on your experience
• A unique work environment in a historical and inspiring setting
• Mentorship by an experienced F&B Manager who will guide you through the world of hospitality and events
• A supportive atmosphere and close-knit team, laying the foundation for the continued growth of Abbey Hotel Rolduc
• Flexible working hours, including evenings and weekends
• Travel allowance and holiday pay

Employment: 

• Initial temporary contract for 6 months, with the possibility of a permanent position upon satisfactory performance

Experience:

• At least 1 year of experience in the hospitality industry is preferred

Interested? Are you the motivated supervisor we’re looking for? Send your application to werken@rolduc.com and show us what you’ve got!

Allround Food & Beverage Employee (Summer) Location: Abdij Hotel Rolduc, Kerkrade

Are you a hospitality talent looking to earn some extra cash this summer? Do you enjoy the buzz of a lively terrace and love interacting with guests? Then we are looking for you!

What will you be doing? You’ll provide our guests with a fantastic experience in the restaurant or during their event!

What do we expect from you?

• You’re energetic, flexible, and enjoy variety in your work
• Experience in hospitality is a plus, but your enthusiasm and dedication matter just as much
• You’re friendly, welcoming, and have a wel-groomed appearance
• You’re available to work evenings and weekends
• What do we offer? Competitive salary
• Flexible working hours, including evening and weekend shifts
• Travel allowance
• A unique workplace in a historical and inspiring setting
• Guidance from experienced professionals in hospitality and event management
• A close-knit, young team with an open and friendly atmosphere

Are you the enthusiastic allrounder we’re looking for? Send your details and, if possible, your CV to our HR department: werken@rolduc.com

Sales & Event Coordinator – The lynchpin between sales and operations!

Are you both commercially and operationally strong and feel at home in both sales and on the shop floor? Can you effortlessly switch between quotations, planning and execution of events?

Then we are looking for you!

Abdij hotel Rolduc is the largest abbey complex in the Benelux and has 157 rooms and over 16 event spaces, suitable for any type of event: from residential seminars and weddings to staff parties and exclusive events.

This is what you will do

No day is the same in this versatile role! You are the point of contact for business meetings, weddings and corporate events. Your duties include:

Sales & administration 50%

• Handle, follow up and sign incoming inquiries using our sales system.
• Prepare quotes and follow-up leads (you don’t miss an opportunity!).
• Aftersales: follow-up guests and record experiences.
• Preparation of reports through the sales system.
• Various physical sales appointments with diverse audiences, from major productions to leading regional bookers.

Event coordination 30%

• Prepare and coordinate banquet sheets and scripts with colleagues and clients.
• Prepare and attend sheet meetings.
• Operational support in leadership role at major or significant events.
• Welcoming guests and going over the program together.

Creative and commercial tasks 20%

• Design and printing of signing and advertising .
• Collaborate on arrangements and identify commercial opportunities.
• Collaborate with marketing to highlight own events and commercial activities.

Six reasons why you want this!

1. A full-time job (38 hours) in the largest national monument in the Netherlands.
2. Salary appropriate to your experience with opportunities for growth.
3. A work phone to perform your tasks optimally.
4. Plenty of opportunities to learn and grow within your field.
5. A team that welcomes you with open arms and celebrates successes together.
6. A place where your ideas and initiatives really count.

We are looking for you if you:

• Have a college level of thinking and work.
• Have work experience (preferred), but young talent is also appreciated!
• Proficient in the Dutch, English and German languages.
• Be flexibly employable – no 9-to-5 mentality, but rather be present at cool events on weekends.

Ready to put your talent to use?

Let’s hear from you! Send your CV and motivation to werken@rolduc.com and who knows, we might have a cup of coffee soon to get acquainted.

Do you have questions about the position? Feel free to contact us at werken@rolduc.com.

We are a little quirky, ambitious but above all a real pack of wolves. We are part of Different Hotels and the Van Melick Catering Group. Are you the commis chef who can make our culinary dreams come true? If you have a passion for taste, a hefty dose of creativity and a heart that beats faster at the sight of fresh ingredients, we have a perfect chair waiting for you at our kitchen table. We are looking for a commis chef to join us in creating a masterpiece every day.

Key responsibilities and duties:

• You provide a professional efficient and flexible service.
• Mise en place.
• Preparing appetizers, mains and desserts during lunch & dinner.
• Provide input for new dishes and/or menus.
• Implementing and monitoring the H.A.C.C.P.

Job Requirements:

• You have a talent for cooking.
• You have a chef/SVH education.
• You have a broad development and affinity for gastronomy & the hotel industry in an international setting.
• You are flexible, proactive and customer-oriented.
• Weekend days are also a working day for you.
• You hold a driver’s license.
• You live in Limburg or are willing to relocate for work. We are a tri-state operation, which means we hire German, English, Dutch and multilingual staff.
• We are looking for someone for permanent employment and would prefer a candidate who wants to be salaried (no zzp).

What we offer:

• Full-time employment because this responsibility cannot be carried part-time.
• A nice salary appropriate to your experience and growth is of course negotiable.
• A challenging job within a historic environment and UNESCO World Heritage Site.
• See opportunities to add value in an evolving organization.
• A beautiful work location with a warm atmosphere;
• A warm welcome as a new colleague.
• A place where your ideas and initiatives are valued.
• A place that strives to let you be your best version of yourself, where you can be in your power and where you are invested in you as an individual. A place where training and development is number one. You live by our key core values and strive with us to achieve our shared ambition within Different Hotels.
• A challenging job within a beautiful and historic environment: a top 100 UNESCO World Heritage Site.
• Support the FB manager with years of experience in the hotel event industry.
• An open atmosphere and a close-knit team that is at the heart of successfully expanding Abdij Hotel Rolduc.

Our core values:

• Nothing must and everything is possible
• Extraordinary experience
• Happy when you are
• Advancement opportunities within Different Hotels and the Van Melick Catering Group.
• Full-time position (38 hours per week)
• Plot: Abdij Hotel Rolduc, Kerkrade.

How to apply:

Enthusiastic? We would be super excited if you would apply! You can do this by emailing your resume and cover letter or vlog to human resources: werken@rolduc.com.

Are you the sous chef who can make our culinary dreams come true? If you have a passion for taste, a hefty dose of creativity and a heart that beats faster at the sight of fresh ingredients, we have a perfect chair waiting for you at our kitchen table. We are looking for a sous chef to join us in creating a masterpiece every day.

Key responsibilities and duties

• You provide a professional, efficient and flexible service.
• Mise en place.
• Preparing appetizers, mains and desserts during lunch & dinner.
• Provide input for new dishes and/or menus.
• Implementing and monitoring the H.A.C.C.P.

Job Requirements

• You have a talent for cooking.
• You have a chef/SVH education.
• You have a broad development and affinity for gastronomy & the hotel industry in an international setting.
• You are flexible, proactive and customer-oriented.
• Weekend days are also regular work days for you.
• You hold a driver’s license.
• You live in Limburg or are willing to relocate for work.

What we offer

• Full-time employment because this responsibility cannot be carried part-time.
• A nice salary appropriate to your experience and growth is of course negotiable.
• A challenging job within a historic environment and UNESCO World Heritage Site.
• See opportunities to add value in an evolving organization.
• A beautiful work location with a warm atmosphere;
• A warm welcome as a new colleague.
• A place where your ideas and initiatives are valued.
• A place that strives to let you be your best version of yourself, where you can be in your power and where you are invested in you as an individual. A place where training and development is number one. You live by our key core values and strive with us to achieve our shared ambition within Different Hotels.
• A challenging job within a beautiful and historic environment: a top 100 UNESCO World Heritage Site.
• Support the F&B manager with years of experience in the hotel & event industry.
• An open atmosphere and a close-knit team that is at the heart of successfully expanding Abdij Hotel Rolduc.
• We are looking for someone for permanent employment and would prefer a candidate who wants to be salaried (no zzp).

Our core values

• Nothing must and everything is possible
• Extraordinary experience
• Happy when you are
• Advancement opportunities within Different Hotels and the Van Melick Catering Group.
• Full-time position (38 hours per week)
• Plot: Abdij Hotel Rolduc, Kerkrade.

How to apply.

Send your resume, cover letter or vlog to werken@rolduc.com

As a Duty Management intern, you will assist the General Manager in managing the entire hotel operation. To maximize and exceed guest satisfaction, as a management intern you will work with the operations team to provide the best possible service. You will live, communicate and monitor company values at all times. You will help lead our employees to improve their performance, profitability and continuous development of customer service and quality standards.

Biggest challenge and WHY do we need you? As a Duty Management intern, you will work closely with team members from all operational departments, and assist our General Manager. You will support these departments as and when needed. Your job is to ensure that all operational processes within the hotel run as smoothly as possible to ensure a perfect stay for all our guests. You will be our jack-of-all-trades in handling guest complaints, checking rooms, basic maintenance tasks, security checks and directing departments in the absence of a manager or supervisor. In short: a challenging position for an ambitious student!

Key responsibilities and duties

• Be available to all departments during shifts for support and questions;
• Support the Front Office Team as needed and substitute for management during absences;
• Conduct regular quality checks in public areas, outlets and rooms
• Be a great host at all times with a great smile!
• Be on top of guest requests and make sure to have fun
• Recognize commercial opportunities and connect them with our team members
• Be the first point of contact for guest complaints and ensure proper follow-up;
• Actively organize and co-host events for our guests;
• Work on interesting and challenging projects that support change in our hotel

Job Requirements

• Experience as a student pursuing Bachelor’s degree in Hospitality Management, Hotel School, Tourism or related field.
• Flexible hands-on mentality. You take responsibility and “get the job done.”
• Representative, authentic appearance; hospitality-minded with an enthusiastic and open approach
• Good organizational and interpersonal skills
• Passionate about building communities
• Excellent oral skills in English and Dutch
• Creative attitude
• Accurate with a keen eye for detail
• No 9 to 5 mentality
• Stress resistant: you maintain control and overview in a hectic environment

What we offer

• A great workplace to come to every day where you will experience a great team environment with a fantastic vibe and lots of positive energy.
• Our General Manager will be your personal coach.
• The opportunity to work at a dynamic and international organization.
• You will have the opportunity to learn and grow in your role (with the ability to advance within and across the company) and work with other talented people who challenge you every day. Enthusiastic? We would be super excited if you would apply! You can do this by emailing your resume and cover letter or vlog to werken@rolduc.com

How to apply.

Enthusiastic? We would be super excited if you would apply! You can do this by emailing your resume and cover letter or vlog to human resources: werken@rolduc.com.

Are you the kitchen worker who can make the pots and pans sing? If you like a pinch of chaos and a whole lot of passion, we have the perfect spot for you on our kitchen team. We are looking for a kitchen employee to join us for a taste of success.

Key responsibilities and duties

• You help with the mise en place
• You prepare meals with heart and soul
• You track supplies

Job Requirements

• You are attentive to order and hygiene
• You have knowledge of the HACCP standards
• You pay attention to food safety
• You have an excellent customer focus.
• You live in Limburg or are willing to relocate for work.
• We are looking for someone for permanent employment and would prefer a candidate who wants to be salaried (no zzp).

What we offer you

• Full-time employment because this responsibility cannot be carried part-time.
• A nice salary appropriate to your experience and growth is of course negotiable.
• A challenging job within a historic environment and UNESCO World Heritage Site.
• See opportunities to add value in an evolving organization.
• A beautiful work location with a warm atmosphere;
• A warm welcome as a new colleague.
• A place where your ideas and initiatives are valued.
• A place that strives to let you be your best version of yourself, where you can be in your power and where you are invested in you as an individual. A place where training and development is number one. You live by our key core values and strive with us to achieve our shared ambition within Different Hotels.
• A challenging job within a beautiful and historic environment: a top 100 UNESCO World Heritage Site.
• Support the F&B manager with years of experience in the hotel & event industry.
• An open atmosphere and a close-knit team that is at the heart of successfully expanding Abdij Hotel Rolduc.

Plot: Abdij Hotel Rolduc, Kerkrade

How to apply.

Email your resume and cover letter to werken@rolduc.com.

As a front office employee you are not only the first point of contact for our guests but you make sure that our guests can come to you with all their questions! Are you the front office employee who ensures that our guests walk out time and again with a smile on their face and are already looking forward to their next visit to abbey hotel Rolduc? Then we are looking for you!

What falls under your responsibility:

• Guest Contact: Checking guests in and out, handing over keys, providing information and advice, complaint handling (catching, resolving, following up, reporting to management), upselling and properly handling phone calls.
• Administration: Following up on emails (drafting, replying and sending), booking table reservations, communication with housekeeping (passing on room statuses), correctly processing daily and weekly checklists.
• Cashier duties: Checkout, process payments, transfer cash register at the end of your shift.
• Ensure a neat orderly workplace (front desk, reception, back office, lounge and entrance).

Profile:
Minimum completed MBO education with affinity in hospitality or at least 1 year experience as a front office employee. More important than experience is your customer-oriented attitude. You can handle computers and speaking more than 1 language is a plus. Working in different shifts does not deter you.

What we offer you:
A young dynamic team with a pleasant working atmosphere, a challenging varied job, a salary in accordance with the collective bargaining agreement, opportunities for growth. Hours in consultation.

How to apply.

Are you interested in this internship? Send your resume and cover letter to human resources: werken@rolduc.com.

The team at Abdij Hotel Rolduc is looking for a real sales tiger who has hospitality in his/her blood. We are a close-knit team and, in addition, we are a little quirky, ambitious but, above all, a real pack of wolves.

Key responsibilities and duties

• Welcoming and serving guests.
• Taking orders and providing information.
• Passing orders to the kitchen.
• Serving food and beverages.
• Preparation of bills and checkout with guests.
• Running parties and celebrations.

Requirements

• You are fluent in Dutch and English. An additional language such as German and/or French is a plus.
• You like to work in a structured manner and work in great detail.
• You are business minded, presentable and possess strong communication skills
• You have a broad development and affinity for gastronomy & the hotel industry in an international setting
• You have hospitality experience.
• You switch effortlessly between different work situations.
• You are flexible, proactive and customer-oriented.
• Weekend days are also regular work days for you.
• You hold a driver’s license.
• You reside in Limburg.

We offer

• Competitive salary
• Different Hotels employee benefits.
• A challenging job within a historic environment and UNESCO World Heritage Site.
• Guidance from your coach with years of experience in the hotel & event industry who will be happy to take you on your journey!
• An open atmosphere and a close-knit team that is at the heart of successfully expanding Abdij Hotel Rolduc.
• Our core values;
  – Nothing must and everything is possible
  – Extraordinary experience
  – Happy when you are
• Advancement opportunities within Different Hotels and the Van Melick Catering Group.
• Plot: Abdij Hotel Rolduc, Kerkrade.

Are you the right person for this particular challenge?

Send your resume, cover letter or vlog to human resources: werken@rolduc.com.

The team at Abdij Hotel Rolduc is looking for a team player to support our Front office team. We are a close-knit team and, in addition, we are a little quirky, ambitious but, above all, a real pack of wolves. We are part of Different Hotels and the Van Melick Catering Group.

Key responsibilities and duties

• Receiving and welcoming our guests.
• Taking and processing reservations.
• Checking in and out domestic and foreign guests.
• Taking care of the handling of peculiarities and wishes of guests.
• Ensuring proper information towards our guests.
• Handling incoming and outgoing telephone and email traffic.
• Informing other departments such as Housekeeping and Sales.
• Support with administrative tasks.

Job Requirements

• You are pursuing an MBO degree in hospitality, hospitality or hotel school.
• You are handy with hotel software and learn quickly.
• You like to work in a structured manner and work in great detail.
• You are business minded, presentable and possess strong communication skills.
• You are flexible, proactive and customer-oriented.
• Weekend days are also regular work days for you.
• You hold a driver’s license.
• You reside in Limburg.
• You are stress resistant and can work well under pressure.

What we offer

• A challenging internship within a UNESCO World Heritage Site.
• Guidance from your coach with years of experience in the hotel & event industry who will be happy to take you on your journey!
• An open atmosphere and a close-knit team that is at the heart of successfully expanding Abdij Hotel Rolduc.
• Historic area with diverse opportunities
• Our core values;
  • Nothing must and everything is possible
  • Extraordinary experience
  • Happy when you are
• Plot: Abdij Hotel Rolduc, Kerkrade.

How to apply.

Are you interested in this internship? Send your resume, cover letter or vlog to human resources: werken@rolduc.com.

Breakfast is the most important meal of the day! That’s why we like to pay a lot of attention to it. Are you that early bird who provides breakfast for our guests with a smile? Then apply now!

What do we expect from you?

• You work in a structured manner, have an eye for detail and presentation.
• In addition to breakfast, you are also able to provide a delicious sandwich lunch when needed.
• You share tasks with your team and manage the team.
• You are the mood creator of the team, with your positive attitude you inspire others to do their best!

What is your role within the organization?

• You will work according to the standards and values of Abdij Rolduc within the Food & Beverage.departmen
• You will provide breakfast and supervise on-call workers who assist with this.
• Your immediate supervisor is the F&B Manager.

Your duties and responsibilities:

• With enthusiasm, you guide, train and motivate your colleagues to become stars on the floor.
• You present a wonderful breakfast each day and take care of preparations for the next day.
• When needed, you will help prepare and supervise sandwich lunches.
• You will prepare weekly order list for the F&B Manager to ensure proper inventory levels.
• You ensure service quality using detailed checklists.
• You will be responsible for performing all HACCP tasks related to breakfast.
• You have a flexible attitude and are willing to work weekends and holidays.

What will your efforts yield?

Thanks to your enthusiasm and dedication, we create unforgettable experiences for our guests. The team works closely together, following proper procedures and legal guidelines. Moreover, we ensure proper inventory management and meet the set figures.

What we expect from you:

• You are fluent in Dutch and English. Additional languages such as German and/or French are a plus.
• You work in a structured manner and have an eye for the smallest details.
• You are businesslike, presentable and have strong communication skills.
• You have experience in supervising, leading and coaching employees, communicating clearly and transparently.
• You can plan and coordinate efficiently, and know how to take timely action on challenges.
• You have broad knowledge and affinity for gastronomy and the hotel industry in an international setting.
• You switch effortlessly between different work situations.
• You are flexible, proactive and guest-oriented.
• You can make quick decisions based on experience.
• Weekends are not a problem for you; working on Saturday and Sunday is natural for you.

What we offer:

• A young, dynamic work environment with a pleasant and welcoming atmosphere.
• A challenging job with lots of variety.
• A salary according to the collective bargaining agreement.
• Advancement opportunities.

How to apply.

Have you become enthusiastic? Send your resume, cover letter or vlog to human resources at: werken@rolduc.com.

We look forward to hearing from you!